Direct sellers may be called distributors, representatives, consultants or various other titles. CASE endeavours to offer better consumer protection by getting these companies to adopt the CaseTrust standards. Direct Sellers are entitled to a full refund or buy-back guarantee on unsold inventory purchased based on reasonable commercial terms and within a period of at least 60 days from the date of distribution or sale of the product to the participant. CNI Global. First, contact the direct selling company to give them an opportunity to address your concern. Search Members, Applicants or Suppliers. Speakers : Identify and invite relevant and interesting speakers from Direct Selling Industries for the upcoming year. John P. To ensure that the marketing by member companies of match com affiliate marketing first time affiliate marketing and the direct sales opportunity is conducted with the highest level of business ethics and service to consumers. Your compensation then includes a percentage of sales of your entire group as well as earnings on your own sales to retail customers. Will the company buy back unsold inventory? Namespaces Article Talk. Connect with us. Before you sign up with a company, investigate carefully. Click Here for More Information. Amway Vietnam Company Ltd. What are the responsibilities of a Direct Seller from a Member company? These companies want to make it easy and inexpensive for you to start selling. In addition, these products do not have an intrinsic value of their own and is only purchased as a requirement to participate in the scheme.
Hung Dang Herbalife Vietnam Ltd. A pyramid scheme is one which profits from the act of recruitment and not from the sale of products. What is a pyramid scheme? The proposed amendments make it clearer that a defect found within 6 months is presumed to have existed at the point of delivery. Click Here for More Information. Please enter your details below and a member of our team will contact you at a time that suits you to discuss options and how becoming an AmCham member can benefit your business. What is direct selling? Direct Selling Association US. His primary role if a dispute arises is to interpret the provisions of the Codes and to mediate between the disputing parties in order to resolve their differences to a satisfactory conclusion. As ofthe DSA has sister organizations in the UK with over 40 member companies[9] Australia nearly 70 member companies[10] and Israel 7 member companies[11]. DSAM believes in business without borders and that direct selling is a source of empowerment for people all over the world. Pyramid schemes are illegal scams in which people pay large sums of money for the chance to participate in the scheme. A good way to begin is to ask yourself these three questions: How much idsei international direct selling educational institute which of the following are forms of direct you required to pay to become a distributor? This act was created to prohibit the registration of businesses that are designed to promote multi-level marketing schemes or arrangements or pyramid selling schemes or arrangements in relation to the distribution and sale of commodities; to prohibit the incorporation or registration of companies which propose to promote multi-level marketing schemes or arrangements or pyramid selling schemes or arrangements in relation to the distribution and sale of commodities and to make it unlawful for any person to promote such schemes or arrangements and to provide for matters connected therewith. Provide your name and contact information, as well as the contact information of the company you represent. Flexible working hours, no upfront capital needed. This means that the Direct Seller must, sports affiliate marketing programs free affiliate network any reason and upon request, give a full refund of the purchase price to the customer.
Tel : Fax : Email address : info dsas. As of , the DSA has sister organizations in the UK with over 40 member companies , [9] Australia nearly 70 member companies , [10] and Israel 7 member companies , [11]. The amendments will assure both locals and tourists that the products they buy are of good quality, and improve the image of the retail industry in Singapore. This serves to protect the interests of both consumers and participants of direct sales businesses. Inventory purchases should never be more than you can realistically expect to sell or use yourself What is DSAS? DSA Mission To protect, serve and promote the effectiveness of member companies and the independent business people they represent. The Direct Selling Association DSA is the name of several similar trade associations in the United States, United Kingdom, Australia, Malaysia, Singapore, and New Zealand that represent direct selling companies, primarily those that use multi-level marketing compensation plans. Companies and Direct Sellers shall refrain from using comparisons which are likely to mislead and which are incompatible with principles of fair competition. Parker [2]. DSA serves to promote, protect and police the direct selling industry while helping direct selling companies and their independent salesforce become more successful. It is widely regarded as an illegal subset of MLMs where salespeople pay membership fees in order to participate, and is subsequently paid commissions for recruiting additional participants into the scheme. It is also a platform for member companies to meet regularly and to discuss matters of mutual interest as well as to interact with other similar organizations in other countries. Retrieved 12 August World Federation of Direct Selling Associations liaison. Unicity Marketing Vietnam Ltd. Tram Ha, Oriflame Vietnam Limited. Any person, firm or company having a direct selling business in Singapore and using Direct Sellers to market its products or services directly to end-users is eligible for Active Membership. Direct Sellers are entitled to a full refund or buy-back guarantee on unsold inventory purchased based on reasonable commercial terms and within a period of at least 60 days from the date of distribution or sale of the product to the participant. Please enter your details below and a member of our team will contact you at a time that suits you to discuss your application to join an AmCham committee. Archived from the original on 9 August
It was formed specifically to represent the interest of legitimate direct selling companies operating in Singapore. Parker [2]. Points of comparison shall not be unfairly selected and shall be based on facts which can be swagbuck reddit watch swagbuck swago. Archived from the original on February 3, Namespaces Article Talk. MLM schemes is commonly defined as a sales structure in which a person recruits another person and receives commissions on the sales made by their recruit, and from the earnings of other people recruited by the recruit. Free affiliate advertising affiliate marketing blog 2019 has enhanced the safeguards on MLM schemes operating in Singapore, with the aim of protecting Singaporean consumers and at the same time promoting a conducive environment for legitimate businesses. This Joint Accreditation Scheme for direct selling businesses is designed to signify the voluntary pro-active approach of the direct selling businesses to enhance their trustworthiness by conducting their businesses with consumers in full transparency and good business practices. People who purchase through direct selling cite product quality, uniqueness and money-back guarantee as the top reasons for shopping through direct selling. Profits are made on volume sales to new recruits, who purchase the products not for their value but because it is required in order to participate. Washington Post. Retrieved 15 July Can Direct Sellers request for product refunds? Monthly meetings : Committee will discuss or present a topic concerning Direct Selling laws and regulations. Broaden Membership : Broader membership of Committee to include more major direct selling companies.
Elken International Viet Nam Co. Pyramid schemes make nearly all of their profit on signing up new recruits. Hidden categories: CS1 Hebrew-language sources he. The Association acts as an interface between the industry and policy-making bodies of the Government facilitating the cause of Direct Selling Industry in India. World Federation of Direct Selling Associations liaison. One of the Codes protects the Consumers while the other Code protects the Direct Sellers from the company. Unicity Marketing Vietnam Ltd. Trade association for direct selling multilevel marketing companies. A pyramid scheme is one which profits from the act of recruitment and not from the sale of products. In other words, people in the MLM scheme get rewarded not only for selling products, but for recruiting other salespeople. Direct Selling Association of Australia. January 29, They should be especially wary of get-rich-quick schemes and promises of fast and easy money. Broaden Membership : Broader membership of Committee to include more major direct selling companies. About Us. Click Here for More Information.
Huy Pham Herbalife Vietnam Ltd. People who purchase through direct selling cite product quality, uniqueness and money-back guarantee as the top reasons for shopping through direct selling. This serves to protect the interests of both consumers and participants of direct sales businesses. The amendments will assure both locals and tourists that the products they buy are of good quality, and improve the image of the retail industry in Singapore. DSA provides educational opportunities for direct selling professionals and works with Congress, government agencies, consumer protection organizations and others on behalf of its nearly member companies. Running Your Own Company? Promptly end a demonstration or presentation at make money in minutes online associate work at home request of your customers. Multi-level Marketing companies seek to make money with you as you build your business and theirs selling consumer products. Please enter your details below and a member of our team will contact you at a time that suits you to discuss options and how becoming an AmCham member can benefit your business. His primary role if a dispute arises is to interpret the provisions of the Codes and to mediate between the disputing parties in order to resolve their differences to a satisfactory conclusion. Amway Vietnam Company Ltd. Before you sign up with a company, investigate carefully. Any person, firm or company having a direct selling business in Singapore and using Direct Sellers to market its products or services directly to end-users is eligible for Active Membership. This opportunity has made Multi-level Marketing an attractive way of starting swagbucks blank pages swagbucks bonus business with relatively low start-up cost. The Association acts as an interface between the industry and policy-making bodies of the Government facilitating the cause of Direct Selling Industry in India. It is widely regarded as an illegal subset of MLMs where salespeople pay membership fees in order to participate, and is subsequently paid commissions for recruiting additional participants into the scheme.
What is the difference between direct selling and multi-level marketing? The Direct Selling Association DSA is the name of several similar trade associations in the United States, United Kingdom, Australia, Malaysia, Singapore, and New Zealand that represent direct selling companies, primarily those that use multi-level marketing compensation plans. Namespaces Article Talk. Bloomberg News. Huy Pham Herbalife Vietnam Ltd. In a Multi-level Marketing structure, you can build and manage your own sales force by recruiting, motivating, supplying and training others to sell products. What products and services are marketed through direct selling? His decision is binding on the member company and non-compliance by the guilty member may result in its expulsion from membership. The amendments will assure both locals and tourists that the products they buy are of good quality, and improve the image of the retail industry in Singapore. Action Plan.
With their invaluable trade expertise and experiences, CaseTrust was able to identify best practices in their business in which to add value to their customers and benefit the industry as a. Flexible working hours, no upfront capital needed. This is a very strong deterrent for anyone to ensure they do their due diligence before taking part in such schemes. The start-up fee in Multi-level companies is generally small usually for a sales kit sold at or below company cost. Since inception, the Association has grown to several members what are the best prodfucts to sell on clickbank how to make money with clickbank using twitter over a million independent salespeople in India and still counting. His decision is binding on the member company and non-compliance by the guilty member may result in its expulsion from membership. NewtonSingapore Doing Direct Selling Business in the Philippines. When a multi level direct selling becomes a pyramid scheme direct selling association guidelines association for direct selling multilevel marketing companies. What is direct selling? Amway Vietnam Company Ltd. Direct Selling Association Israel. To ensure that the marketing by member companies of products and the direct sales opportunity is conducted with the highest level of business ethics and service to consumers. It will also foster good business practices among retailers. In Concept direct selling ice breaker gamesParliament approved an amendment to the Act to widen the definition of pyramid selling to catch all business schemes that were multi-level in nature. Direct sales businesses need to be direct selling sales promotion vast international direct selling with and abide by a Code of Ethics and Conduct spelt out by the Direct Selling Association of Singapore. Archived from the original on 21 July MLM schemes is commonly defined as a sales structure in which a person recruits another person and receives commissions on the sales made by their recruit, and from the earnings of other people recruited by the recruit. Provide your name and contact information, as well as the contact information of the company you represent.
Join DSA. Latest Trending Stories. From Wikipedia, the free encyclopedia. DSAS was gazetted on 8th October Archived from the original on 9 August Broaden Membership : Broader membership of Committee to include more major direct selling companies 2. Promotional literature, advertisements or mailings shall not contain any product description, claims or illustrations which are deceptive or misleading, and shall contain the name and address or telephone number of the company or the Direct Seller. Action Plan. What would happen to innocent victims? The Direct Selling Association DSA is the national trade association for companies that market products and services directly to consumers through an independent, entrepreneurial sales force. MTI has enhanced the safeguards on MLM schemes operating in Singapore, with the aim of protecting Singaporean consumers and at the same time promoting a conducive environment for legitimate businesses. Eligibility Any person, firm or company having a direct selling business in Singapore and using Direct Sellers to market its products or services directly to end-users is eligible for Active Membership. This requires quality products at a competitive price. What is direct selling? Offer a written receipt in a language your customers can understand. CBS News. In June , Parliament approved an amendment to the Act to widen the definition of pyramid selling to catch all business schemes that were multi-level in nature. Profits are made on volume sales to new recruits, who purchase the products not for their value but because it is required in order to participate.
All DSAS member companies have in place a proper and effective mechanism to handle customer complaints in an efficient and expeditious manner with the objective of achieving customer satisfaction. Companies and Direct Sellers shall refrain from using comparisons which are likely to mislead and which are incompatible with principles of fair competition. Offer a complete description of any warranty or guarantee. Under the law, all persons who participate in multi-level marketing or pyramid selling would commit an offence, even if they did so without unknowingly. Direct sellers may be called distributors, representatives, consultants or various other titles. Join an AmCham Committee Please enter your details below and a member of our team will contact you at a time that suits you to discuss your application to join an AmCham committee. Archived from the original on 9 August The CaseTrust-DSAS joint accreditation for direct selling businesses has been developed with specific criteria tailored for the direct selling industry, and to assist DSAS members in uplifting their professionalism and business image. The Association acts as an interface between the industry and policy-making bodies of the Government facilitating the cause of Direct Selling Industry in India. Retrieved 21 December Therefore, the cost to become a distributor is usually high. It will also foster good business practices among retailers. World Federation of Direct Selling Associations liaison. Multi-level Marketing companies seek to make money with you as you build your business and theirs selling consumer products.
Founded in Binghamton, New York in as a trade group for door-to-door salesmen, the association was originally called the Agents Credit Association. Eligibility Any person, firm or company having a direct selling business in Singapore and using Direct Sellers to market its products or services directly to end-users is eligible for Active Membership. Archived from the original on 21 July What are the responsibilities of a Direct Seller from a Member company? In a Multi-level Marketing structure, you can build and manage your own sales force by recruiting, motivating, supplying and training others to sell products. The long term aim is to who pays the cost of affiliate markets affiliate marketing digital marketing internet marketing consumers with the option to identify and choose reliable companies. It serves as a platform for member companies to meet regularly and to discuss matters of mutual interest as well as to interact with other similar organisations in other countries. Click Here for More Information. Before you sign up with a company, investigate carefully. Click Here For More Information.
Running A Small Business? The Direct Selling Association DSA is the national trade association for companies that market products and services directly to consumers through an independent, entrepreneurial sales force. This field is for validation purposes and should be left unchanged. To ensure that the marketing by member companies of products and the direct sales opportunity is conducted with the highest level of business ethics and service to consumers. The Verge. The Direct Selling Association DSA is the name of several similar trade associations in the United States, United Kingdom, Australia, Malaysia, Singapore, and New Zealand that represent direct selling companies, primarily those that use multi-level marketing compensation plans. This means that the Direct Seller must, for any reason and upon request, give a full refund of the purchase price to the customer. Direct sales businesses need to be registered with and abide by a Code of Ethics and Conduct spelt out by the Direct Selling Association of Singapore. Therefore, the cost to become a distributor is usually high. Bloomberg News. People who purchase through direct selling cite product quality, uniqueness and money-back guarantee as the top reasons for shopping through direct selling. Archived from the original on 22 August Archived from the original on Morning Afternoon Evening Anytime. Huyen Dinh Herbalife Vietnam Ltd. Under the law, all persons who participate in multi-level marketing or pyramid selling would commit an offence, even if they did so without unknowingly. Huy Pham Herbalife Vietnam Ltd. In addition, these products do not have an intrinsic value of their own and is only purchased as a requirement to participate in the scheme. A pyramid scheme is one which profits from the act of recruitment and not from the sale of products. Can Direct Sellers make product and business comparisons between direct selling companies?
Broaden Membership : Broader membership of Committee to include more major direct selling companies. Sunrider Vietnam. Doing Direct Selling Business in the Philippines. News reports have connected Avon's quitting to pyramid scheme allegations against DSA member Herbalifewhich was under investigation by the FTC at the time, [19] [20] [21] and has now been ordered agreed to pay two hundred million dollars in a settlement. If you have not done so, subscribe ticketmaster affiliate marketing product list our free e-newsletter to receive exclusive content not available anywhere. Provide accurate and truthful information regarding the price, quality, quantity, performance and availability of your product or service. Are retail customers able to get a refund if they are not satisfied with the product? DSAS was gazetted on 8th October Trade association for direct selling multilevel marketing companies. Direct sellers may be called distributors, representatives, consultants or various other titles. Running A Small Business?
How are MLM activities governed in Singapore? As ofthe DSA has sister organizations in the UK with over 40 member companies[9] Australia nearly 70 member companies[10] and Israel 7 member companies[11]. Companies and Direct Sellers shall not Amazon Google Money Warhammer 40k Dropship denigrate any firm or product directly or by implication. IDSA was formed with five companies including our current members Amway, Avon and Oriflame to protect the ideals and opportunities of what was then a sunrise industry. Multilevel Marketing and Pyramid Act This act was created to prohibit the registration of businesses that are designed to promote multi-level marketing schemes or arrangements or pyramid selling schemes or arrangements in relation to the distribution and sale of commodities; to prohibit the incorporation or registration of companies which propose to promote multi-level marketing schemes or arrangements or pyramid selling schemes or arrangements in relation to the distribution and sale of commodities and to make it unlawful for any person to promote such schemes or How To Make Money On Ebay Without Selling Anything Dropship Aliexpress Wordpress and to provide for matters connected therewith. Companies and Direct Sellers shall refrain from using comparisons which are likely to mislead and which are incompatible with principles of fair competition. Languages Norsk Edit links. NewtonSingapore These are illegal because the unsound financial structure of the business mean that people who operate pyramid schemes are necessarily be doing so with the intention to defraud .
Running A Small Business? The proposed amendments make it clearer that a defect found within 6 months is presumed to have existed at the point of delivery. By using this site, you agree to the Terms of Use and Privacy Policy. Will the company buy back unsold inventory? MTI has enhanced the safeguards on MLM schemes operating in Singapore, with the aim of protecting Singaporean consumers and at the same time promoting a conducive environment for legitimate businesses. Retrieved 12 August CASE endeavours to offer better consumer protection by getting these companies to adopt the CaseTrust standards. Direct Selling Association US. Join an AmCham Committee Please enter your details below and a member of our team will contact you at a time that suits you to discuss your application to join an AmCham committee. Archived from the original on It serves as a platform for member companies to meet regularly and to discuss matters of mutual interest as well as to interact with other similar organisations in other countries.
Please enter your details below and a member of our team will contact you at a time that suits you to discuss your application to join an AmCham committee. Herbalife Vietnam Ltd. Action Plan. This act was created to prohibit the registration of businesses that are designed to promote multi-level marketing schemes or arrangements or pyramid selling schemes or arrangements in relation to the distribution and sale of commodities; to prohibit the incorporation or registration of companies which propose to promote multi-level marketing schemes or arrangements or pyramid selling schemes or arrangements in relation to the distribution and sale of commodities and to make it unlawful for any person to promote such schemes or arrangements and to provide for matters connected therewith. MTI has enhanced the safeguards on MLM schemes operating in Singapore, with the aim of protecting Singaporean consumers and at the same time promoting a conducive environment for legitimate businesses. New York Post. Archived from the original on February 3, DSA serves to promote, protect and police the direct selling industry while helping direct selling companies and their independent salesforce become more successful. Therefore, the cost to become a distributor is usually high. Building upon CaseTrust requirements which promote fair-trading and good business practices, the CaseTrust-DSAS Joint Accreditation Scheme has incorporated new criteria unique to the direct selling industry to raise the professionalism of direct selling businesses. This is a very strong deterrent for anyone to ensure they do their due diligence before taking part in such schemes. Bloomberg News. CASE endeavours to offer better consumer protection by getting these companies to adopt the CaseTrust standards. This opportunity has made Multi-level Marketing an attractive way of starting a business with relatively low start-up cost. It was formed specifically to represent the interest of legitimate direct selling companies operating in Singapore. The long term aim is to provide consumers with the option to identify and choose reliable companies. With the introduction of this scheme, consumers can easily identify professional and credible direct selling businesses simply by checking whether the company displays the CaseTrust logo. About Us. Click Here for More Information. Direct sales businesses need to be registered with and abide by a Code of Ethics and Conduct spelt out by the Direct Selling Association of Singapore.
In JuneParliament approved an amendment to the Act to widen the definition of pyramid selling to catch all business schemes that were multi-level in nature. Archived from the original on 9 August Yes No. Building upon CaseTrust requirements which promote fair-trading and good business practices, the CaseTrust-DSAS Joint Accreditation Scheme has incorporated new criteria unique to the direct selling industry to raise the professionalism of direct selling businesses. Archived from the original on February 3, Offer a complete description of any warranty or guarantee. What is a pyramid scheme? To ensure that the marketing by member companies of products and the direct sales opportunity is conducted with the highest level of business ethics and service to consumers. Contact Us. Languages Norsk Edit links. CASE endeavours to offer better consumer protection by getting these companies to adopt the CaseTrust standards. Under the law, all persons who participate in multi-level marketing or pyramid selling would commit an offence, even if they did so without unknowingly. Points of comparison shall not be unfairly selected and shall be based on facts which can be substantiated. The start-up fee in Multi-level what is good about direct selling free mlm business opportunity is generally small usually for a sales kit sold at or below company cost.
With their invaluable trade expertise and experiences, CaseTrust was able to identify best practices in their business in which to add value to their customers and benefit the industry as a whole. Examples that are qualified for exclusion include insurance companies, master franchises, and direct selling companies. Members of the public should be practice due diligence when considering whether or not to join a direct selling company. Doing Direct Selling Business in the Philippines. This serves to protect the interests of both consumers and participants of direct sales businesses. If there are any products sold as part of the pyramid scheme, they are usually of low quality and often without a buy-back guarantee. This opportunity has made Multi-level Marketing an attractive way of starting a business with relatively low start-up cost. Companies and Direct Sellers shall refrain from using comparisons which are likely to mislead and which are incompatible with principles of fair competition. This requires quality products at a competitive price. One of the Codes protects the Consumers while the other Code protects the Direct Sellers from the company.
DSA serves to promote, protect and police the direct selling industry while helping direct selling companies and their independent salesforce become more successful. It serves as a platform for member companies to meet regularly and to discuss matters of mutual interest as well as to interact with other similar organisations in other countries. Click Here For More Information. This Exclusion Order came into effect on 1 January Running Your Own Company? Huy Pham Herbalife Vietnam Ltd. Since inception, the Association has grown to several members representing over a million independent salespeople in India and still counting. In other words, people in the MLM scheme get rewarded not only for selling products, but for recruiting other salespeople. Join DSA. Inventory purchases should never be more than you can realistically expect to sell or use. Contact Us. Which agency should a member of the public report to, if they legendary marketer affiliates affiliate marketing growth 2019 that certain business schemes are actually illegal multi-level marketing or pyramid selling schemes?
Pyramid schemes make nearly all of their profit on signing up new recruits. Points of comparison shall not be unfairly selected and shall be based on facts which can be substantiated. Additional Background. First, contact the direct selling company to give them an opportunity to address your concern. Namespaces Article Talk. Companies and Direct Sellers shall refrain from using comparisons which are likely to mislead and which are incompatible with principles of fair competition. Nu Skin Enterprises Vietnam. Unicity Marketing Vietnam Ltd. Provide accurate and truthful information regarding the price, quality, quantity, performance can t make money online best sites to find work at home jobs availability of your product or service. Archived from the original on 22 August The DSA also funds political candidates through its political action committee.
Oriflame Vietnam Limited. It is widely regarded as an illegal subset of MLMs where salespeople pay membership fees in order to participate, and is subsequently paid commissions for recruiting additional participants into the scheme. The Direct Selling Association DSA is the national trade association for companies that market products and services directly to consumers through an independent, entrepreneurial sales force. The long term aim is to provide consumers with the option to identify and choose reliable companies. This field is for validation purposes and should be left unchanged. These laws will make the transactional process between buyer and seller more open and transparent, with clearer rules on the burden of proof, and more certainty about the recourses available. Direct Selling Association UK. This Exclusion Order came into effect on 1 January The DSA serves as a public relations and lobbying group acting on behalf of its member companies. IDSA strives to create and further an environment conducive to the growth of direct selling industry in India, partnering industry and government alike through advisory and consultative activities. Please enter your details below and a member of our team will contact you at a time that suits you to discuss your application to join an AmCham committee. Each new participant pays for the chance to advance to the top and profit from payments of others who might join later. Before you sign up with a company, investigate carefully. Running A Small Business? AmCham Membership Enquiry Please enter your details below and a member of our team will contact you at a time that suits you to discuss options and how becoming an AmCham member can benefit your business. This means that the Direct Seller must, for any reason and upon request, give a full refund of the purchase price to the customer.
Parker [2]. News reports have connected Avon's quitting to pyramid scheme allegations against DSA member Herbalife , which was under investigation by the FTC at the time, [19] [20] [21] and has now been ordered agreed to pay two hundred million dollars in a settlement. World Federation of Direct Selling Associations liaison. Hung Dang Herbalife Vietnam Ltd. In other words, people in the MLM scheme get rewarded not only for selling products, but for recruiting other salespeople. To protect, serve and promote the effectiveness of member companies and the independent business people they represent. DSAM believes in business without borders and that direct selling is a source of empowerment for people all over the world. MTI has enhanced the safeguards on MLM schemes operating in Singapore, with the aim of protecting Singaporean consumers and at the same time promoting a conducive environment for legitimate businesses. This Joint Accreditation Scheme for direct selling businesses is designed to signify the voluntary pro-active approach of the direct selling businesses to enhance their trustworthiness by conducting their businesses with consumers in full transparency and good business practices. Explain how to return a product or cancel an order Respect the privacy of your customers by calling at a time that is convenient for them.