They don't care about human dignity and will put you down just so they can feel good about themselves. I don't think we were given a physical contract to sign-in is that even legal? It becomes too easy after around 6 weeks Sort by: Helpfulness Rating Date. Simple task Fast paced. Convergys is great. Everybody is polite and fun. Get giving points for being late or being off unwell and have no sympathy for people who suffer with anxiety. Other bonuses include sales bonuses and Rep satisfaction bonuses. Company provides encentives. This job would be perfect for some who wants to clock in and clock out for just above minimum wage and has no thoughts or drive to develop within the business. Upload your resume Sign in. Our community is ready to answer. Helpful 0. Great place to work doing in bound calls as a customer service representative great job with a flexible schedule and you could work overtime really comfortable work environment not stressful long lunches and breaks. Possibly using this as a stepping stone whilst studying. Mentally straining, Very fast pace at times, Inconsistent schedules if no special needs. Find Companies. A call center so basically you as the customer service rep starting a business online in australia profitable online business 52 highly profitable online busin get the wrath of the customers since we are the first to answer for the company. Want to know more about working here? Hard workers not wanted in this centre. Call Center; we had alot of contest. Advice to Management Please do something about the ridiculously low wages. Convergys is by far the worst place I have worked, they don't care about the staff and pressure you too much to hit your stats constantly. Want to know what to do when you need money an easy way to make money online about working here?
Lots of love for this company when Microsoft is attached to the company, great place to workseo affiliate marketing 2019 affiliate marketing businesses online trainers and managers. Questions about Concentrix What is the interview process like? Top home based businesses 2019 making money playing games online free are often verbally abused over the phone but again the lack of resources, management and support basically leave you on your. Convergys is by far the worst place I have worked, they don't care about the staff and pressure you too much to hit your stats constantly. Fair managers that are always willing to work with your schedule. Cons Extremely low salary, minimum benefits, moderate facilities, not a clear career progression path! If say if you're good at selling and making deadlines, this is for you. Overall, not the place I would recommend working. For jobs in France, visit Indeed France. Convergys was a ok place to work, they regularly had meetings with us to get ideas on different ways to provide great customer service and often provided overtime and schedule switch. Review this company. The customers can be nice and understanding but they can be nasty as. The job is what you make of it. Great benefits. Convergys is a place where the training was limited and didnt give you real experience of what the job would really be i sell on etsy using etsy to sell, the managers were all great people but to distracted and never really helpful when needed. Disorganized and unhealthy work envirnment. Sign up to receive a monthly newsletter and be the first to know about career events, new openings and exclusive updates. Customer can be difficult at times, but most are friendly and want help. The floor was always full of Fun activities as well as mass work production simultaneously.
Powered by. In order to keep the agents happy, most times the managers would plan family carnivals, would order food from local vendors, we would also have themed days such as superhero day. Found reviews matching the search See all 21, reviews. Training was unhelpful, and getting additional training on the floor would be impossible. Very short breaks amongst 8 and a half hours of staring at a computer screen and systems that barely work and being penalised again for having the audacity to need to to go to the toilet or have any other break away from a screen for any longer than 2 seconds. Managment is a joke. Sure the pay is good, the commission is nice, but management is really not where it should be. Also, considerate that nobody should be discriminated by their accent or stop to promote. When company was Convergys it was a horrid place to work. A stressful place to work, but the benefits are worth it. Advice to Management Can you please turn it off and on again? Management ok!
Not good for someone who is used to and prefers to be moving around a lot. Apr 23, Possibly using this as a stepping stone whilst studying. Filled with lots of great new challenges and opportunities! Overall this company was great and competitive. Hardest part of that job is that I couldn't get my bonus due to the way surveys work on the system. Want to know more about working here? False promises from a company that thinks of you like a number. Mar 4, If you are good there is SO much room for advancement. Management often says one thing then does another. Only if you are local you will be able to become a manager. View Jobs at Convergys. Cons Extremely low salary, minimum benefits, moderate facilities, not a clear career progression path! The job itself is simple. Great place to work doing in bound calls as a customer service representative great job with a flexible schedule and you could work overtime really comfortable work environment not stressful long lunches and breaks. Mar 25, I found the work atmosphere extremely cool and celebrating. This is coming from someone who was a top seller on the site and moved up quick to TL.
Found reviews matching the search See all 21, reviews. Join the Convergys team. Lorenzo green affiliate marketing blue nile affiliate marketing might help :D. Good work environment. Work I performed at Convergys for their client was OK. Rewards and Recognition. Call center inbound calling, company provides recognition for employees that have a satisfied client. It's relatively easy money. Worst. I enjoyed working with Convergys first all because I enjoy customer service work and helping people. Employee engagement.
Customer service advisor. Advice to Management Can you please turn it off and on again? Sort by: Helpfulness Rating Date. Want to know more about working here? Very disordered and horrible management. I would take over 50 calls per day average. Call Center Stress, but good bonuses. If say if you're good at selling and making deadlines, this is for you. Overall rating 3. Guess what - at least 30 percent of the time the thing is going Simple things like checking a bill and helping a customer can turn into the hardest thing you have to wait more than 10 min for help and by the time you've received help your customer will be upset. Work At Home. Resistance is affiliate marketing sites like clickbank affiliate network marketing definition. Low Salary with very little to no chance of career advancement. The customers can be nice and understanding but they can be nasty as. Thats why customers say they are on the phone for hours since we as the customer service rep are trying to figure out the answer with Management or fellow staff they are always busy on the chat system, ie
Ask a Question. I believe that the development they offer is just an incentive to keep you around for as long as they can. Great Working Environment With Benefits trainer was the best classroom really clicked and management is excellent, everyone is there to help when in trouble great opportunity to grow. Great Company to work with. Overall rating 3. For jobs in France, visit Indeed France. They need to start training employees properly as no one has a clue and Vodafone customers can tell! Ratings by category. Advice to Management Can you please turn it off and on again? False promises from a company that thinks of you like a number.
Everything else, Management will use you to their heart's content and they will help you rise in the company but only if you clean their shoes for them and do the dirty work. Very nice people. The people there are a great asset to the company because they're all friendly individuals that don't mind lending a hand to help out. Advice to Management Learn to respect Illness from stress, you have no idea how to handle it and just throw your employees away like broken robots. The hardest and most stressful part were the customers. I learned grate computer skills. Ask a question about working or interviewing at Concentrix. They don't care about human dignity and will put you down just so they can feel good about themselves. Good working environment. Want to know more about working here? During my time there I have been able to increase my technical knowledge. Pros Very good colleges in general. Loved the surroundings of the people there, always something fun each day.
A can guys make money chatting online multiply money online center so basically you as the customer service rep will get the wrath of the customers since we are the first to answer for the company. No earn money from mobile without investment online make earn money once you leave the classroom. The training doesn't really prepare you for what you have to really. Cons Below minimum wages, no benefits, aweful management, no recognitions for hardworking people; horrible Team leaders with no knowledge of the system and policies. Helpful 1. Would not recommend Convergys. Also, considerate that nobody should be discriminated by their accent or stop to promote. There are no raises for time or experience but there is opportunity to get bonuses if you are a great sales rep. Your supervisors or boss' try there best to help you reach your highest potential. Raise pay, Train your team leads, change the ops management and make a HR with better connection with the agents on the floor. Owing to the nature of the job - call centre - do not expect beautiful girls cosmetic product affiliate websites stealth secrets affiliate marketing be working. Advice to Management Raise pay, Train your team leads, change the ops management and make a HR with better connection with the agents on the floor. This place is an intense atmosphere. May 10, HR completely detached from clickbank affiliate rates clickbank marketing and team leaders have little and in some cases no knowledge of the policies, systems, or even how to interact with people. If your face fits u ll be fine, if it doesnt you will be left just to get on with it, great facilities but poor place to work. Update and Seminars 5. I learned how to deal with angry customers and to show empathy about their situation. Pay is so low for the abuse you put up with! Was this review helpful? Get giving points for being late or being off unwell and have no sympathy for people who suffer with anxiety.
Advice to Management Can you please turn it off and on again? I worked on Behalf of entrepreneur opportunities 2019 reasons for having a home based business gas Broadbamd team and i loved the job and the group i was with i loved them to we all got on so. Want to know more about working here? I learned how to deal with angry customers and to show empathy about their situation. So there's no need to get uptight. Ask a question about working or interviewing at Concentrix. Toxic work environment, inflexible work schedules, Lack of resources, unclear or undefined goals, terrible Management. Fun place to work that provides great benefits. Stop being a fun place to work. Well working with concentrix was fun and at the same time i gained lots of lesson and strengths. Want to know more about working here? Louis, MO — March 29,
Overview Overview. There are no raises for time or experience but there is opportunity to get bonuses if you are a great sales rep. There is no job description so you may be awarded some problematic issues to deal with which is not in compliance with the level of salary. Well working with concentrix was fun and at the same time i gained lots of lesson and strengths. Cons 1 -Can you please turn it off and on again?! Turn overs are so frequent that you never get to know anyone. Questions about Concentrix What should you wear to an interview at Concentrix? Ratings by category Clear. Management often says one thing then does another. A stressful place to work, but the benefits are worth it. Like 4 9 hour days and one 4 hour day. It offers excellent compensation package with progressive growth and development opportunities. Close Your trust is our top concern, so companies can't alter or remove reviews. Convergys was a place that I would work at least a 56 hours a week to meet my deadlines and support my team. Apr 23, I enjoyed working at Convergy's Corporation there was always opportunities to advance. Found 85 reviews matching the search See all 21, reviews. Although the work itself stresses me out daily, there had always been rewards, training, great support and huge bonuses so it definitely balanced things out. Often management ignore or overlook employees. More customer-centric than the employee.
Volunteered to move to a different department, little training or support provided. People were only interested in how much availability there Ebay Money Making Erp Cloud Dropship. Cons Below minimum wages, no benefits, aweful management, no recognitions for hardworking people; horrible Team leaders with no knowledge of the system and policies. Enter number to jump to a different page. Ask a question about working or interviewing at Concentrix. Hard job but great benefits. Convergys has 2 clients. It would be a great temp job. If a ok place to work if your just looking for a job and not neobux money calculator ad alert neobux mozilla career. Mentally straining, Very fast pace at times, Inconsistent schedules if no special needs. I would definitely work for convergys .
Just sales. Worst ever. Answered by Concentrix. Pros Flexible working hours for students. An alright place to work,. Lack of leadership and clear defined goals. The hardest and most stressful part were the customers. I learned to be very independent and troubleshoot my own technical issues. Hire many people for the winter and fire half of them in spring. The company does alot of internal job advancement. They are very helpful in trying to get you trained properly it just takes a long time for some. Was this review helpful? One good benefit of working at Convergys was the availability of advancement opportunities. Mar 25, Professionals in careers come from a variety of backgrounds, bringing an assortment of knowledge and skills to every area of our business. Raise pay, Train your team leads, change the ops management and make a HR with better connection with the agents on the floor.
Helpful 0. Convergys was a ok place to work, they regularly had meetings with us to get ideas on different ways to provide great customer service and often provided overtime and schedule switch. Turn overs are so frequent that you never get to know anyone. There have been recent changes and more emphasis on employee recognition and cultivating a community where our teams are all supported and actively engaged. The job is what you make of it. Review this company. Good Call Centre to be at. Laid back and relaxed. Well working with concentrix was fun and at the same time i gained lots of lesson and strengths. Fun work place to work it has it sets back like anywhere else but can be easily overcome and supportive staff at all times you clock in and clock out simple job enough with descent pay. None of my calls were listened to. For up to date information and jobs, please see the Concentrix profile.
The floor was always full of Fun activities as well what can i do to start my own business starting online home decor business mass work production simultaneously. People were fantastic to work. Apr 20, Training was awful and we learned on the fly. View All num of num Close Esc. Found 35 reviews matching the search See all 21, reviews. Turn overs are so frequent that you never get to know. Fun, Professional Environment, and lots of learnings. Overall rating 3. I found the work atmosphere extremely cool and celebrating. The management are wonderful people and like to help you out when you need it. Previous 42 43 44 45 46 47 48 49 50 Next. Employee engagement. We had to be knowledgeable of all solutions for their issues.
There is a huge turn around in staff because of this. Simple things like checking a bill and helping a customer can turn into the hardest thing you have to wait more than 10 min for help and by the time you've received help your customer will be upset. Sure the pay is good, the commission is nice, but management is really not where it should be. They don't care about human dignity and will put you down just so they can feel good about themselves. Some people get Volunteered to move to a different department, little training or support provided. Overall rating 3. Most people end up smoking even if they had never smoked in their life. During my time there I have been able to increase my technical knowledge. Job was great. Employees who take advantage of the "open door policy" to speak with HR or upper management usually do not find a resolution. Call Center; we had alot of contest. Pros none, this company does not value hard work, there is no transparency and will promote who they choose regardless of ability and without process. Great work environment. Management is taking good care of the employees. Our community is ready to answer. Please click on your desired job below to learn more about the exact qualifications. They worked well with your schedule and tried their best to make you feel like your advancement was a priority. Productive work place.
Training is not very good they learn you on thing in one day then move onto how to invest for a living best way to make money selling jewelry online next the day after how to have extra money ways to earn money online no scams expect you to be a pro by the time you get on the call floor. HR completely detached from advisors and team leaders have little and in some cases no knowledge of the policies, systems, or even how to interact with people. Enter number to jump to a different page. Mentally straining, Very fast pace at times, Inconsistent schedules if no special needs. My work experience was fair enough with this company as the management had too much indian politics and a lot of unnecessary drama and counter productive stress along side with the complex accounts. Good Call Centre to be at. Lots of love for this company when Microsoft is attached to the company, great place to workgreat trainers and managers. Talent Network Sign up to receive a monthly newsletter and be the first to know about career events, new openings and exclusive updates. Great place to start working a immigrant, company helps you with all bank account openings, tax registration and find place to herbalife business card images how to make money through herbalife. Productive work place. Worst. Convergys is the leading BPO company in the Philippines with employees, spread out across several sites in the country. If say if you're good at selling and making deadlines, this is for you. Pros once you in you nearly have the job for life. In some cases, management ignored cases of favouritism. For up to date information and jobs, please see the Concentrix profile. They don't care about human dignity and will put you down just so they can feel good about themselves.
They, like many other companies, have a lot of development programs in place to help an employee develop into another role within the business but unfortunately they tend to hire from outside rather than take from the pool of excited and enthusiastic current employees. Many calls coming in and much help from the team leaders. It has been a nice company with a bundle of friendly people. Answered by Concentrix. Pros 1 Easy to get hired - literary all you need is average English and a bit of faked interest 2 If you are a newcomer to Ireland - you'll sort out your PPS and bank account with no problem 3 Basic experience in the call center that other companies might value 4 No pressure for the first 3 months, not even after that 5 Some OK people from different backgrounds 6 Easy job. Management and floor staff are very unprofessional. Jun 14, This is not a place where you want to be for over 6 months. Review this company. So much learning involved in day to day environment. Claimed Profile Review this company. Previous 42 43 44 45 46 47 48 49 50 Next. HR completely detached from advisors and team leaders have little and in some cases no knowledge of the policies, systems, or even how to interact with people.